How can we help you?

Frequently Asked Questions

General

What makes Sleep Betr different?

Our liquid formula is scientifically proven to be 63% more effective than capsules, tablets, or gummies.


We use only the best ethically sourced natural ingredients in order to make our plant-based liquid formula.


Our formula does not use artificial flavors or colors.


Sleep Betr is everything good for your body and sleep. None of the bad.

How do I start a subscription?

On the product shop page, click on "Subscribe and Save" and choose your delivery frequency before adding the item to your cart. That's it!

How many bottles can I drink daily?

We recommend a maximum of 2 bottles every 24 hours.


This is just an estimate. Nothing bad should happen if you take more than that amount. You may just sleep a lot.


If you have any more questions or concerns about the effects of Sleep Betr, please consult your own doctor or healthcare professional.

When should I use Sleep Betr?

Drink one bottle of Sleep Betr 30 minutes before your desired bed time. You will begin to feel the de-stressing and calming effects start to take place. Your mind will be put to ease as you drift softly to sleep. Wake up the next morning refreshed and ready to conquer the new day.

How should I store Sleep Betr and how long does it last?

Sleep Betr can be stored anywhere (in your car, purse, backpack, or bedside table), but we recommend a cool, dry area. It has a shelf life of two years.

Orders

Where can I buy Sleep Betr?

For the time being you can buy Sleep Betr on this website or on Amazon.com. Be on the lookout for our in store retail locations close to you in the near future.

What are my payment options?

We accept PayPal, and most major credit cards such as Visa, MasterCard, Discover, and American Express.

Can I order Sleep Betr as a gift for someone?

Absolutely! When ordering as a gift for someone, be sure to let us know that it is a gift in the comments section of the checkout process. Also, be sure to enter your email address to receive all summary information, but enter the recipient's name and shipping information. We'll be sure to keep all prices and receipts out of the package.

Can I order Sleep Betr from outside of the United States?

We are currently shipping in the US only. We hope to be able to share with the world as we grow. For news and updates, follow us on social media! @sleepbetr

Shipping / Billing

When is my order shipped?

We ship all orders within 1-3 business days from the date of payment. We typically ship out the same day if the order has been placed by 12 pm CST.

How long does it take to get my order?

All orders within the US are considered domestic orders, and they are shipped and delivered within 5-7 business days.

What shipping carriers do you use?

We use the United States Postal Service, FedEx, and UPS. To keep shipping rates down, we compare costs between these carriers and ship in the most efficient way.

How can I track my order?

Once your order has shipped, you will receive your tracking information in the email address associated with your order. If you haven't received your tracking information and it has been over 2 business days, please contact us at info@sleepbetr.com.

I accidentally inputted the wrong shipping address! What should I do?

Just contact us at info@sleepbetr.com and make the subject line "Wrong shipping address". Add the correct shipping address in the message block of the email, and we'll get it fixed for you right away!


Keep in Mind: Once an order enters the processing phase, it can't be canceled or modified. If the order can't be modified, we will have to wait for the shipment to be tracked and delivered before we are able to resend.

What if I never received my order but the carrier marked it as delivered?

If you've double checked your mail delivery area and home and your order is still missing, contact us at info@sleepbetr.com and we'll get the issue resolved to the best of our abilities.

Returns / Refunds

How do I return an Item for a refund?

You have 30 days to try Sleep Betr, and if you're not 100% satisfied, we'll fix the issue or refund your purchase. Simply send us an email at info@sleepbetr.com.


Then, return any unopened packs to:

Sleep Betr Fulfillment

3115 Keystone Dr.

Birmingham, AL 35242


Once your return is received, we'll send you an email to notify you that we have received your returned item. If your refund is approved, credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

How long does it take to receive a refund?

If you haven't received a refund after two weeks, check your bank account again. Refund processing can take up to a month in certain cases. If there are still issues, please contact us at info@sleepbetr.com, and we'll help you to the best of our abilities.

My Account

How do I cancel my subscription?

You can customize your subscription anytime by logging into your account through the original link in the email sent to you when you placed your order. You can also log into your sleepbetr.com account and edit your preferences directly through the site. If you're having any issues, feel free to contact us at info@sleepbetr.com!

I love Sleep Betr and want to promote it! How do I get started?

Tag us on social media @sleepbetr! We choose a random person who tags us every month and send them cool swag :)

Do you have a wholesale program?

We are currently working on a wholesale program. If you are interested, Send your information to sales@sleepbetr.com and we will be sure to get back to you with more information as soon as possible. Thank you for your interest!

What is your privacy policy?

You can find our privacy policy here.